🇬🇧 🇫🇷 Way too sensitive

[FlorAlice]

Bonjour ! Hello !

Depuis ce matin mon écran est devenu super sensible… Quand je tape un message, les lettres se mettent en double ou triple, peu importe la manip’ que j’essaie de faire, c’est super galère parce qu’il agit comme si j’appuyais plusieurs fois. J’ai regardé dans les paramètres, je n’ai rien trouvé pour changer la sensibilité tactile… J’ai mis du temps rien que pour les paramètres étant donné qu’il m’ouvrait des onglets alors que je voulais juste faire défiler le menu.

Since this morning my screen has become super sensitive … When I type a message, the letters are doubled or tripled, no matter what manipulation I try to do, it’s super painful because it acts like if I pressed several times. I looked in the settings, I couldn’t find anything to change the touch sensitivity … It took a while just for the settings since it was opening tabs for me when I just wanted to scroll the menu.

[anon9989719]

Hi @FlorAlice Welcome to the forum

Apart from dampness, which I’m sure you have considered, there are a few options you may like to try.

• I don’t know if you have tried restarting the phone but have you tried restarting in safe mode. This will disable any apps, and although you will not loose the apps, you may have to adjust the setups for some when you restart normally.

https://support.fairphone.com/hc/en-us/articles/360048843571

• You could try a complete reset but you would definitely loose any custom apps you installed etc. plus any personal media and docs. if you have an SD card installed and formatted as portable, you can move any personal media/docs to that before reseting. If you restart with the SD card inserted never be tempted to format the SD card as internal storage as there are numerous problems associated with an SD car being formatted as internal.

A little guide to... using SD cards

Android 6 introduced new options for using an SD card in your phone. When you format an SD card or insert a new SD card, you’ll have two options: Internal/phone/adopted storage or external/portable storage. The option that most closely matches older Android versions is the external option. There are a couple of things to take into account when choosing which option works best for you: TL;DR: Formatting as internal will allow you to store apps on it and have it encrypted with the system interna…

• Before either of the above you may like to disassemble and reassemble the screen as it may not be making suitable contact.

IFixIt Fairphone 3 :: Full Disassembly

Apologies if this is a duplicate but I don’t see an obvious link to the IFixIt teardown for the FP3 so here is a link:

[Pak]

I have the same experience while charging the phone using a new charger. It stopped misbehaving once I unplugged the device.

[anon9989719]

Hi @Pak Welcome to the forum