Sad to say I’m really disappointed with my FP2. I’ve had it (from new) for a few months and while I love the concept, sadly the phone is not good! Some of the issues I have found - *The headphone jack has never worked properly *The speaker doesn’t and hasn’t ever worked with phone calls (to be fai…

What did you do to solve your problems?

All the issues you have laid out (apart from the ones about the battery and the case) sound like clear defects, not just usability problems. If you are within warranty, you really should contact your provider or Fairphone immediately to get them resolved. If you buy a product and it doesn’t work pr…

Hey… yep… you’re absolutely right. I did contact them and they sent me instructions to open the case and to try and reseat some components and perform some software resets, but I need to get back in touch with them and get it all sorted properly…

As far as I know, they ask for that kind of troubleshooting to solve the known problems the most easy way without unnecessary delay and to get a clearer concept of what might be at fault, so they can take on the troubles more specific, should you have to send in the phone. In the end this could spee…

Just reading what ThePhoneCoop say about Fairphone & “Repairs” [Screenshot_2019-08-17%20Fairphone%201%202]

So I phoned ThePhoneCoop when I was “experiencing a fault with [My] Fairphone” and called to speak to technical support. Who then directed me here! So to be clear, this is what matters when they say: “After 30 days we will repair faulty phones.” So why did they keep me waiting & direct me back to …

Not trying to scam a phone off anyone, as you can see from my final bill (Plus Court proceedings charge! ). I had paid off over £500 + towards the phone and only had a few months of Direct Debit left to pay. But as I posted in another thread, and as quite a few others have stated here, getting a re…

My FP2 performs equally poorly, jack keeps falling out, crashes regularly, camera either doesn’t work (can’t open) and when works is appallingly poor quality (I too just ask other people to take photo and send to me!), is fussy about charging and I can’t get it to charge in the car either, battery l…

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Very disappointed with FP2 - great concept, phone sadly not good!

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