Usb entry is broke?

Hey guys
I just bought a new Fairphone 2 and when i try to plug it to the computer or to a wall adapter it suddenly charge to then power off and turn on again…
I thougt it was the cable that was broke but since i bought a new one i dont think its a cable problem…I even tried to use the same cable on an other phone and it worked perfectly.Do you think my Fairphone is somehow damaged or broken?

You could try a different cable nonetheless, just to make sure.

If you happen to have #fairphoneangels in your vicinity, they could perhaps help you to figure out what’s going on, e.g. by swapping the bottom module or having a look in general.

With the phone being new, be aware of Fairphone’s returns policy …

… and the warranty …

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Actually it was only a cover problem. I dont know why but if i plug the fairphone without the cover my usb cable goes crazy…Thank you…

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