USB-C Input Dislocated

I just tried to charge my Fairphone 4 and it didn’t work… After a few minutes of trying to get the USB-C charger in the right angle, I realized it didn’t even block any more and the charger cannot go deep enough, the plug inside my phone is DISLOCATED…
I have not seen anyone having the same problem, what could I do? Can someone help me?

Welcome to the Fairphone community.

Did you check the manual at

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