Seit gestern kann ich mein Fairphone 3+ nicht mehr aufladen.
Wenn ich den USB-Stecker anschließe, leuchtet zwar im Betrieb die Signalleuchte orange auf, doch es findet kein Aufladevorgang statt.
Auch wenn ich es ausgeschaltet habe und dann anschließe erscheint das Fairphone-Logo, wechselt zum Batteriesymbol, zeigt aber nur den Akkustand an, sprich das Akku-Lade-Symbol wird nicht angezeigt.
Im ausgeschalteten Modus, wenn ich das Batterie-Symbol gesehen habe, fängt es wieder von neuem an das Fairphone-Symbol anzuzeigen und wieder das Batterie-Symbol.
Wurde schon mit diesem Problem Erfahrungen gesammelt? Muss ich jetzt tatsächlich das untere Modul tauschen?
Since yesterday I can no longer charge my Fairphone 3+.
When I connect the USB plug, the signal light lights up orange during operation, but there is no charging process.
Even if I have switched it off and then connect it, the Fairphone logo appears, changes to the battery symbol, but only shows the battery status, i.e. the battery charging symbol is not displayed.
In switched off mode, when I have seen the battery symbol, it starts again to display the Fairphone symbol and again the battery symbol.
Has anyone had any experience with this problem? Do I actually have to replace the bottom module now?
Same problem here, also since today. Left my phone to charge overnight, it does charge, although very slowly with no visual indicators except the LED. I’ve just cleaned out all the contacts, tried different cables, chargers and USB-ports. Swapped batteries, updated to latest version… Problem persists. The funny thing is this LED turning on (no other screen-indicators), so it strikes me as being software-related. Tried charging with phone turned off, but it keeps rebooting as Kay described. Please help!
So although it charged slowly you cannot turn on the FP3? Which colour had/has the LED? Did you clean the port carefully e.g. with a needle? To ensure all debris is removed? How good/strong does the USB cable sit in the port? Can it be the port is worn out over time?
Reg the rebooting: you turn the FP off. Then you put the charger in and without doing anything it starts a bootloop?
Well, I noticed during the car journey or after the car journey what I was using the navigation system for and the battery had emptied instead of being charged, even though I had plugged it in to charge in the car.
So of course I tried to charge it at home with another USB cable.
The connection is fine. Here is not the problem.
As I said, the indicator light lights up orange during operation, but does not charge.
The next step was to switch off the phone and then plug it in to charge it while it was idle. To do this, the Fairphone symbol lights up goes out and then I am only shown the battery/rechargeable status. At the moment I still have it at about 20 %. However, as no charging is taking place even though it is still connected to the power, the phone automatically starts up again offline and then displays the battery symbol. It would go on like this unless I disconnected it from the Power.
The operating system I have is e/OS, which has just been updated, version 21.
After updating on the outward journey it was still charging. Only the next day on the return trip did the charging stop.
Difficult… Did you check the e/Forum of there is something reported for the new version? Else can you somehow measure that the battery is not the cause? Either with the help of another Fairphone (from an Angel) or an electronic tool measuring the voltage.
So do you have the feeling the USB Port is worn out over time or not?
Did you disassamble (at least take out battery) and cleaned the contacts?
My wife also has a Fairphone (which is loading fine as it is), so I was able to swap batteries. Those are not the issue. Just cleaned out the port, got a fair bit of debris out but that didn’t solve the issue. Again: there’s some sort of connection as the led turns orange. Still hoping that it’s software, as I am not too inclined to wait for new bottom module stock…
As for the rebooting - it’s as you say and Kay described.