Hi, Im trying to use the ‘‘easy installer’’ to install /e/ on my Fairphone 3+, the installer detects the phone fine and has gone through the first step of downloading the files. But as soon as it tries to install I just get ‘‘the installation encounter an error’’, this is supposed to be the step that tells you to put the phone in fastboot mode but it skips it and just shows me that message.
I’ve turned on developer mode and USB debugging, the bootloader is already unlocked, and I’ve already updated the drivers on windows and mydevices. What else can I do?
Welcome to the forum. It’s pretty late to get any response It’s 2am here in the UK.
I haven’t tried to do /e/ but I’m sure someone will ask what instructions did you follow.
All I can do is ask if would like to check out the following posts I’ve provided links to, I’m sure someone with experience will get to you once they’ve had breakfast.
Thanks for providing the log. The important part is
C:\Program Files\easy-installer>"C:\Program Files\easy-installer\bin\adb\fastboot" devices 2>&1 | findstr fastboot
'findstr' is not recognized as an internal or external command,
operable program or batch file.
exit value = 255
findstr.exe is an executable file located in C:\Windows\system32\ (64-bit) and C:\Windows\SysWOW64\ (32-bit). If the installer is a 32-bit application, findstr.exe shall be executed from C:\Windows\SysWOW64\ . It is bad practice to copy Windows system files from one location to another…