The volume button is stuck

The upper volume button ist stuck. If I try to start the phone it always enters into the reboot menu, I guess because the button is stuck (“;pressed”) the hole time. I tried to disassemble the upper part of the back, but I cannot reach the buttons.

Any suggest what I could try to do?!

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Welcome to the Fairphone community.

Did you try the repair guide at iFixit?

With reboot menu you mean the recovery menu, so from there you can reboot to system or do a factory reset? If so, what happens when you select reboot to system? Maybe its a software issue and a factory reset helps (which means loosing all data not backed-up).

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This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.

I have exactly the same issue as the person at The volume button ist stuck whose issue was closed, despite there being no answer that actually said how to resolve it.

My volume button is stuck and if I try to start the phone it always enters into the reboot menu, I guess because the button is registering as pressed all the time. I tried to disassemble the upper part of the back, but I cannot reach the buttons.

Has anyone resolved this issue previously? Is there any way of accessing or manipulating the buttons so that I can work out what’s wrong, and readjust it?

I had tgat problem but I didn’t repair ut myself, I contacted fairphone an got a ticked go send it to them for reparation. I was actually pretty quick, I think I got it back within one week.

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