Support cycles with faulty hardware

I’m new to FP2. Since the last update I’m facing an issue with the display of the FP2.
It starts to work and type by itself. Looks awesome when you try to enter a phone number and it looks the phone tries to type :frowning:

So I raised a ticket. To get a feedback I had to call to the Netherlands.
I received a feedback on my request, please test this and that and afterwards raise the return request if the display is still faulty.
Done but maybe someone has an impression/idea.
I’m now since more than two weeks without my FP2 and it looks there is still now progress. My return request is not answered. Whats going on here?

A post was merged into an existing topic: Support request not answered yet