Stuck with new Fairphone 3

You can try. This looks like a TWRP backup. TWRP is a custom recovery program.

I have tried to restore a complete TWRP backup two times on my Fairphone 3, unsuccessfully, both times ending in a bootloop. Just to manage expectations, I myself obviously don’t know how to do that so that it works afterwards :slight_smile: .

TWRP will look for backups to restore in the following directory structure either in Internal Storage (which isn’t an option in this case here) or on an SD card in the phone (includes the serial number of the phone you got with fastboot devices):

  • TWRP
    • BACKUPS
      • A209HLH80202
        • (some directory name TWRP puts together automatically, shouldn’t be too important if you have to make one up)
          • here are all these files

If you have this structure already, just copy it to the SD card as it is.

Download the TWRP image to your computer from TWRP for Fairphone 3.

With the phone in Fastboot Mode
fastboot boot twrp-whatever-else-is-in-the-filename.img

TWRP starting the first time (or not being able to access the data partition) will ask whether to keep the system partition read-only or to allow modifications … keeping it read-only is the safe choice, this doesn’t hamper restoring.

From the TWRP main menu:
Restore - Select Storage (select Micro SD Card) - select the backup to restore - select the partitions to restore - Swipe to restore

(Can’t have a look right now, I hope that’s about right from memory.)

When the restore is done, reboot.

In case the restored state of the phone doesn’t boot, here’s another shot at it …

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