Stuck on Edge network, cannot access 3G/4G

Help Fairphone 2
1

Hello,

I just bought a FP2, and it worked perfectly well until I turned airplane mode on. Since I got back to my network, I am stuck on Edge, and cannot access 3G. in the SIM config menu, they say my preferred network mode is 2G, and I cannot change this option!
I checked the APN many times, but since I have internet, i guess the apn is right.
I checked the “star”#“star”#4636#“star”#* command, does not work

Is there a way to change this setting?

Thanks

2

Can’t say how this could be related to just changing airplane mode. But might it be somehow related to the fact that only one sim can use 3g/4g and the other only 2g?

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3

I assume that you use two SIM cards.

As @Volker said, only one SIM can be in 3G/4G mode.

Please set the other SIM to 2G only before you try to change the desired SIM to 3G/4G.

1 Like
4

Thank you for your answer. It may be related to this. I do inserted 2 simcard, but de-activated the other one.
I found my way: I had to take off my sim card, turn the fp2 on, so it forget completely the setting, turn it off, put the sim, and reboot.

@TobiasF your solutions looks promising, I will try next time I use my other sim, hopefully it will fix this more easily than my procedure :slight_smile:

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5

You may find more useful information on using the two sim cards in the thread

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6

Maybe this helps:

  • Activate your deactivated simcard
  • Set activated simcard to 2G
  • Set the other simcard to 4G

Dosc

7

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