Hi, My FP is just 4 months old and, since last week, some areas of the screen are dead. After having completed a Screen Test, it turns out that left and right bottom areas are not responsive anymore, being left one the biggest. This results in a extremely bad user experience, since several letters …

Post back here, please, when you have news! :slight_smile:

Have the same problem ! All left side is dead, quite annoying. I’m writing to the support team to have it repaired while it’s still on warranty. Will post here any important steps.

Did you do the touch screen test ? It speeds up the support process, if you attach a picture of this test (like here ) to your support ticket.

Hey guys, I am having a similar issue with the FP1U. Certain areas on the display do not react if touched. It’s on its way to customer service, I will let you know about the outcome. Fingers crossed!

I sent my FP to repair today, so I will keep you updated as soon as I receive some feedback from the technicians. As Flo01 said: Fingers crossed!

I have exactly the same problem : the left part of the screen is dead and it didn’t fall or anything else. I will write to the support team as well and let you know.

Hi Alberfo, I have the same problem than you. I have my FP1 for 4 months and it has several zones that doesn’t respond (i did the test). It has not be damaged at all and looks like the first day. I’m a bit disappointed because of the poor gps quality and now this issue. I think about taking my fr…

[image] Vera_Bustamante: I think about taking my friend’s old iphone… snif. Why don’t you too just send your Fairphone to support?

Hello, thank you for your answer. I will, if you think it will be usefull. Can you tell me where I find the info to do that? thanx Vera Bustamante

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Some Areas of the Screen Are Dead

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