Fairphone is all about reconsideration, so you are already taking the right steps
I can only comment based on my own experience and what I have gathered from the experiences of others since my own Fairphone adventure started with a pre-used FP2 which was what we in Denmark call a ‘Monday’s-model’. Riddled with hardware dysfunctionalities it was arduous getting through the year it took for the motherboard–>display connectors to degrade into the fairphone equivalent of a hardware BSOD. (Which I could not afford to have repaired at the time)
Software, OS updates and general app-functions however were never problematic for me, and provider related malfunctions never occurred either.
I sold the functional parts here on the forum, returned to my trusted old nokia and began looking forward to the phone that this company would be able to build based on the collective experience of both more or less conscious users in general society, but also the invaluable inputs from the discussion forums.
When I got hold of the Fairphone 3 through a refurbishing company in early 2019 it felt like everything had come together for the company.
From day one I was not merely using but also experiencing the phone. I finally felt that it was a product that I could honestly recommend as a viable alternative to anyone I come across who considers buying a new phone (and may/may not need proverbial kick in the consumptional juggulars)
The community here and reports to the support section gather enormously important data for the phone across national and social boundaries, and I for one have experienced complete satisfaction through my usage of the FP3.
I upgraded the camera modules and am looking forward to the software update which will enable the new hardware to perform at full functionality, and I actually applaud the ‘staring into the abyss’ kind of approach that Fairphone went for in their marketing of the improved plus version.
In a market based on exponentiality it is a statement in itself: ‘We built a truly fair phone and realised that nobody carries a digital camera anymore, so why not show off our modular capabilities?’
It is virtually the same phone with the upgraded camera modules, an improvement on the motherboard to speaker volume and 31% more re-used plastic material.
As for the aesthetics a running joke of the original FP3 is the various combinations of words that emerge from the falling off of letters on the backcover which over time results in an indented logo on a translucent surface that reveals transparent usage. I currently own an F I PHONE.
The plus model has Android 10 from the box, will forever remain an indented blacklettered Fairphone and any concerns you may have should be readily resolved by contacting your provider and request their experience (or inexperience) with the phone and potential issues.
Welcome to the community!