Just sent a message, but feel free to message me.
Thanks.
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Hello, I just made an account here, I restarted my phone just now and it wont turn on anymore after the update. Since my phone is bricked I cannot access my IMEI to create a support ticket
Hello @Washbear and welcome to the community forum.
Your IMEI could be included in the email conforming your extended warranty, and also (it seems I don’t have FP4 though) inside your phone
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Thank you I was able to locate it. Would anyone know if this can be resolved online. I currently reside in USA so I do not believe I have an easy way to send this anywhere for repairs.
As they are still working on a solution, the only remedy at the moment is to send it in for repair, sorry.
the most important thing is for you now (as far as I can tell) to report it officially. and be in touch with the customer support
Fingers crossed!
Hello there,
For the record I have the same issue. I just created a ticket.
I created my account here just to post this.
Happy Holidays everyone !
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Since FP4.QREL.15.15.2, ethernet adapters have stopped working, which is a huge problem for me.
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Hi and welcome to the community forum, Ivan.
I moved your post here, the decicated 15.15.2 topic.
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@Fairphone_CM Hi, I also just created a ticket. Please dm.
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@Fairphone_CM Please DM me too !
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@Fairphone_CM Hey, I have the same problem, my phone doesn’t start anymore have already handed in a request, but can’t DM you
Hi @Fairphone_CM my Fairphone 4 is also bricked, I also requested support for this case. Thanks in advance.
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In my case this update installed perfectly a few days ago and it’s contently vibing at the november 2025 patch level. But given how it sounds like there will be an updated release in a few days (or weeks), will I be able install that correctly once released? Or will this somehow be complicated by my phone now being on this 15.15.2 release?
Hello , I have exactly the same problem : My phone is bricked since yesterday
I opened a ticket yesterday evening, they answered this morning, I gave some details, but no news since then. Has I understand, .. perhaps that support starts to be over whekmed with demands ..??
I updated my FP4 on Monday22th at 17:00, but I rebooted only the day after(tuesday), at 15;30, after a network disconnection (a bug that I already had) .
..And since this reboot, I only have a brick .. not even charging, nor .. anything. No life sign at all. And if I connect USB to a PC, the PC doesn’t see anything plugged.
I only had 1 hard SIM in it, and no sdcard.
Between the update and the reboot, I had used classical applications, suche a firfox, yahoomail, Qwant, Signal , Whatsapp. and I also used spotify (not used usually)
I don’t understand when you speak about DM … I’m not used to forums
But here are my information 
.. Merry christmas quand meme !!
Pfff, come on dit … c’est vraiment la loose
Your timeline matches with mine. Installed Monday but did not restart until Tuesday. My phone is also bricked.
Hello @Fairphone_CM the exact same happened to me and my phone is now bricked. I have created a ticket for this, could you also DM me ? Thank you !
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Hi there @Fairphone_CM,
I also had to just open a ticket. I have the same issue, my phone is also bricked.
Thanks in advance for the support.
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To everyone who’se phone doesn’t boot anymore: have you tried removing the battery and re-inserting it again? That helped mine and when it booted up, then I noticed that the clock was set back to 28th of November! Which might possibly be the cause of a boot loop.
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Hello, tried every booting manipulations : removed batteries, pushed power button for long time, with or without the other sound buttons (more than 20s) , tried to plug it to charger, mixing with any button push ..
Nothing, like a brick would do