There is a new update on the FP4. But I don’t see any update on official releases: https://support.fairphone.com/hc/en-us/articles/4405858220945-Fairphone-4-Release-Notes . So has anyone tried it already and confirm it doesn’t introduces new bugs? [Screenshot_20251222-170634]

Thanks for updating on your experience, it seems like I’m just having bad luck on this one, after replying to the initial questionnaire on the 2nd of January it’s taken until today to get an email from support, and that hasn’t progressed things, it’s just said that they’re looking into it and have a…

Same here @empson I moved to South Africa, so my family had to courier the replacement phone. I had to pay import costs because Fairphone is not replying to my request to issue a warrantee agreement letter (needed by UPS) stating that it is a replacement phone…Unless data can be recovered I don’t se…

Maybe Fairphone should release some software tools. Let the community figure something out. Realistically, data recovery is probably impossible. I think any kind of fix would require a factory reset.

You might check XDA forums for Fairphone at Fairphone 4 | XDA Forums I haven’t tried any of their guides yet as my Fairphone is still up and running, but maybe the community there can give you advice what to try to recover your data.

Kind reminder that Fairphone does currently not ship nor support Fairphone devices outside the European continent, you can find more info here & here :folded_hands:t2:

Might that be the reason why I don’t hear back from Fairphone support since a week? On January 6th, I received the offer for a replacement phone. I answered on the same day that I now live on the island of Madeira and asked a few questions about the replacement procedure. Since then I didn’t receiv…

I just found that the national Portuguese law is based on EU regulation 2018/302 LI2018060EN.01000101.xml , so also the exclusion of all the other EU overseas territories is unlawful. Fun fact: I just received the latest Fairphone newsletter with the greeting “Stay fair”. So same to you, Fairphone. …

Those outside the EU are in a difficult situation. If Fairphone released the firehose files, we could probably unbrick the phones ourselves. It’s the least they could do.

I’m also still waiting on a fix, but I’m starting to lose hope that a software update will fix the botched USB connectivity.

Update #2 on my case Update on my case Another brick here. My fairphone 4 doesn’t react at all since 25.12.2025 What I tried different cable charging different battery cleaning usb port connecting to a pc Contacted support and I will send in the phone tomorrow. Would be happy…