Soft bootloop with entirely black screen after update

[janweiss]

Hey there!

Sorry to hear about you FP5 not booting anymore…

You state that the different button clicking combination let the phone restart, but also that there is no indication of life. What life do you see then, how do you indicate the rebooting?

Because it’s directly after an update, maybe the same solution to roll-back to the previously installed Android version works for you as it does for the users being stuck with a broken fingerprint sensor (7 reboots after each other)?

FP5 not booting after update to Android 15

Hi everyone, Thanks for reporting this and for your patience as we looked into it. We’ve now identified the root cause of the issue: it only affects Fairphone 5 devices with broken fingerprint sensors. Android 15 introduces stricter hardware checks during boot, and if the fingerprint sensor is faulty, the phone is unable to start. The good news is that the issue is reversible: You can safely downgrade back to Android 14 without losing data by following a specific set of steps. If your devic…

I know that you don’t face the exact same issue, and I’m not sure if your device boots far enough to recognize those 7 reboots to then switch to the other, old partition - neither if on the old partition is still the old Android version (if booted once successfully after the update, I think it gets overwritten?). But worth a try?