Since Android 13 update, can't use MMS with french operator "Source Mobile"

Hi everyone, since Android 13 update, I’m not able to receive or send MMS. The update erased APN configuration of my 2 sim cards.
I put back data and MMS configuration for my “source mobile” card and my “orange” card, but neither are working for mms (data are working well).
I tried a lot of APN configurations, I sent messages to operators support, nothing worked since 1 year.
If anyone had this issue I would be grateful if you can share your solution with me.
Thank you !

Hi @RaphaelB, I have the same issue for my FP4 and Orange SIM :open_mouth:

Unfortunately I do not use MMS quite often.
Therefore, I found a temporary workaround (but bit strange :thinking:) : I can send and receive MMS through Wi-Fi. It works even with Wi-Fi calling disabled.

Could you test ? Have you tried to reach also FP support ? :call_me_hand:

To me this sounds like an operator problem. What reply did they give?

You can try this:

  1. Turn the phone off and remove both SIMs.
  2. Turn phone on with no SIM and allow to boot fully.
  3. Turn off and place one SIM
  4. Test

Repeat with the other SIM.