I see your points but can only agree on some of them. FP has to move forward to stay in business. Producing permanently new hardware or updated modules would be in contrary to their business values. So the only way, as some other companies do as well, is to advance and fix what´s possible by software.
Some bugs like “battery drain” I cannot confirm. It is no general problem of FP2 imho, but rather (mostly) one of an installed app misbehaving. Also using an additional sd card takes influence on this as I have experienced a few weeks ago. My battery performance got a lot better since I received my phone. Coming through the day on one charge now is no problem at all for me.
This point is also highly depending on each individual user.
Again I disagree, updates mostly keep the product usable.
I do not know if you ever had a bug-free conventional mobile in the past.
Lets see how other companies often behave in such cases as customers have experienced and shared elsewhere on the net.
If a customer realizes a bug and steps up to the manufacturer or trader, how often will he get the attention he expects?
The trader may replace the phone or send it back to the manufacturer. The manufacturer very likely will not take any actions unless it is a major problem coming up more often. So there are two solutions usually remaining: Deliver a bug-fix/update whenever the manufacturer feels like doing so, or send back the device with the statement: the problem could not be reconstructed or the installed app was faulty. It is to be assumed that your device was factory-reseted anyway which in most cases solves any bug or problem.
So I think with FP there at least is a chance to get some help on an individual basis, with the drawback of delays.
This clock bug is in FPOOS if I have read correct. Somewhere in this forum I could read that standard FPOS is being treated with higher priority than every alternative OS. Generally spoken I would not expect having too many bugs squashed in FPOOS by FP as their main focus is on FOS. Also I would not blame FP for this, as it is a free give-away for the community to take care of which obviously does not work very well.
Yep - I am most sure about this. This process is not much different than on conventional computers, updates are made to fix bugs - and sometimes bring up new ones which require an update for fixing again…this is and always has been an ongoing process since computers exist. Never ever there was a bug-free Windows on the marked, so why and how FP should ever achieve this state?
Expectation of this kind are simply unrealistic…this is just for consideration.
Yes - I totally agree on this!
Pushing out new hardware regularly is not the right way for FP. But keeping the existing “interesting” for users and potential customers is a way when working on the software side.
Imagine this objective case:
Someone (again) needs a new mobile stepping into a sells shop. Fed up having to replace the old one again. Now there is the FP2 which is sticking out of the mass, but:
- Developed some when in 2014??
- Android 5.1 lollipop? (which actually is still one of the most used Android versions next to KitKat)
- Camera is acceptable, (but maybe therefore is a conventional camera available or a better module soon??)
- Not shiny and slim as the old handset
- Not waterproof
- Not rock stable as the Kyocera Torque
- Who is this “Fairphone”, never heard of
- WHAT - >500€
Salesman, what else do you have in your shop here…?
But now the other point of view:
- Aged hardware, but running Marshmallow anyway…hm
- Performing as good as or better than the old broken handset…fine
- True regular updates from the manufacturer…that´s ok
- Different covers for choice to change…interesting
- Replaceable battery…oh - well that is the reason for needing a new device again (my personal most important)
- Reparable, myself if I can without loosing warranty?..that would help for the old device, but…
- Modularity? Where comes this from…?
- Different OS can be installed if Android is not preferred…since when this Is possible and legal??
- Device may be rooted - legally…where are the hidden drawbacks, man?
- Dual-sim, what? Show me - now…
- Dedicated sd card slot (up to 200GB!!!)? keep on talking…
- There may be better modules available at some time due to its modular design…sounds future proof and durable to me
500€, only? - for all this? Are you kidding me?
There were several hundreds of € spent in the past for conventional handsets and not even one could offer half of these features. Not for 100€, not for 500€ and couldn´t even for 1000€. Even Google put their ARA approach to an end after Fairphone made their move.
Good for you Fairphone - very slick move, indeed. “Rogue One” of more to come hopefully…
Maybe running a Marshmallow based OS does fix some bugs as well??
But this seems to be business as usual these days. It seems to work perfectly for many big players like: VW, GM, Boeing, M$ (Vista/10), Samsung, LG (spying TV camera bug)…BUT Fairphone is still in its startup phase having to carefully consider which next step to take for not to ruin the s***t as even much bigger companies has done in the past self-overestimating their capabilities. Nokia, GM, Chrysler (there were times of bankruptcy in the near past), CBM…
I don´t know what else other people do with their handsets, beside keeping on dropping, draining them or keeping these fragile items in tight pants pockets wondering why they operate bad, maybe installing apps being buggy as well. Pushing everything to FP seems the most easy way, as developers often do not care if their app is incompatible or buggy. Not every bug can be fixed by the OS.
I guess that is what you get when giving too much freedom to the user. Afterwards I believe FP could do better with simple usual Ale, Sa**ng warranty regulations. They would leave the option of buying a new device if used improperly. Maybe some day the user would learn his lesson, but some just won´t.
Probably it is me not using my phone properly as I am totally satisfied with it and it does all what I bought it.for. I am not pushing it to the limits, not rooting it, maybe then more bugs would show up, but maybe not - who can tell for sure…
Interesting argument. I thought so too by just using it and browsing through folders with total commander. I got Linux to know as a well structures OS knowing what was done and going on, other like this chaotic M$ product. Android looks to me as a quick and dirty setup to new hardware without going into many details…and now it is running and changes require (backwards) compatibility.
I agree, this counts for users experiencing problems, not me atm.
I had this two weeks ago as I also posted here in the forum after I have had found the cause. It was triggered by my action, not any OS bug.