I know the question wasn’t really directed at me personaly but
To check all is OK especially after installing some apps
For fun to see if the phone is happy
To swap SD cards
Play with SIM cards
Taking the battery out, checking if the insides are clean and if the battery looks healthy, not swollen.
I’m sure I’ll think of other reasons, after all the phone is largely a toy, not really just a phone.
OH! and as I have two FP3s swapping any of the above.
But may happen as you see.
Try using another launcher
I remember to had this once or twice, too
On original OS with original launcher.
Changed, because of others reasons, to lawnchair and omega launcher, and it never happened again.
Now with iodeOS, these are all very old problems for me…
I mean deliberately restarting the phone, for whatever reason. One might be it started running slowly and, like a PC, a restart can sort it out. Another is if the battery runs out.
Whatever the reason, I don’t think shortcuts should disappear.
As owigger says: " Rebooting does not always make shortcuts disappear. However, when the shortcuts disappear, it is always after a reboot. It happened twice during the past few weeks."
I’d rather not mess about installing new OS’s or launchers to be honest. I never had the problem until recently and was quite happy with my FP3.
I’m using bookmarks in Ecosia instead now. And for WhatsApp, Drive and Box I just have to open the app instead and use their in-built favourite features.
Maybe FP will fix the problem in a future update, if they know about it.
I remember a few years ago trying to report things with my fp1 and the boilerplate response seemed to be “try in the forums” so I gave up contacting them.
Note if your phone is over two years old it doesn’t have warranty so they are not obliged to help.
In any case they are likely to think it is a user issue / app issue, hence the forum
So yes Fairphone can refer to the forum, my daughter had an issue with that and got quite heavy with them but she was only weeks into a new phone
But as I mentioned they may
a) take a while to respond
b) ask you to do all manner of tricks which can take a lo----ng time
c) hence the referral to the forum I imagine
Thanks amoun.
I think I’m stuck with it until either I figure out how to reproduce it reliably, or someone else sees this who’s already figured that out.
In the meantime I’ll save any important web links in bookmarks instead/as well.
Well they’re only the main issue in so far as if I can’t remember which ones I had (you know, those sites you save for some day and never got round to using yet) I’m screwed for recreating them. With the other shortcuts I’ve got a finite number of options to choose from so it’s pretty easy, if annoying.
Appreciate you trying! Don’t put yourself out too much though!
Forgive me folks if I missed it, but has anyone brought up the question if there is an SD card involved set up as extended internal storage? (so the shortcuts might suffer from a slow SD card response if apps are stored on the card)
I see amoun mentioned an SD card, but I guess the original poster hasn’t mentioned it yet, did he?