My brand new FP3 screen times out after 15 seconds, no matter what time I change it to in the settings. This really impacts me reading patterns or instructions with my hands full, and also writing or composing - if I have to unlock the screen again every time I’ve taken a few seconds to think or try something, that makes getting work to flow impossible.
Please help! I don’t want to send my phone back over something so seemingly trivial, but having such a big impact on how I work
since there was no answer to your previous attempt on October 14, I can only recommend to to contact the official Fairphone support via phone or website form. I cannot reproduce your issue on my device.
Have you tried Safe mode
to see if the problem persists? If it does not, one of the apps that you have installed might be the culprit.
Just checked on my phone, it’s never more than 30sec until the screen goes dark. Setting is under Display > Screen Timeout. Funnily enough setting 15sec makes the screen dim after 15sec, so this must be the right setting. Somehow.
Oh by the way, there’s an app called Caffeine Tile on FDroid. It’s adding a tile to your settings bar (that one when you drag down from top, with WiFi BT Airplane mode on, not sure what the proper name for it is).
Just tried, seems to work still (have only used it years ago and on other phones).
That’s definitely the right setting, my problem is that it isn’t working properly. I need my screen to stay on for at least 5 minutes, but even changing the setting to 30 minutes makes no difference, it still goes dark after 15 secs.
I think Caffeine Tile is defunct, not supported any more. There is another app KeepOn, which unlike Caffeine Tile at least opens and appears to function, but does not actually work - presumably it is just a short cut to the Settings for Screen Timeout, and if those Settings are faulty then the App won’t work.