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Screen stays black when I get called

Help Fairphone 2

paulakreuzer Closed June 16, 2017, 11:01am 3

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Black screen for incoming calls Fairphone 2

Since a few days ago I have an issue when trying to answer incoming calls. The screen stays black while the phone rings. The only way to “answer” is to decline the call, wait until the number pops up in the list of missed calls and then call back… I recalibrated the proximity sensor a few times (eventhough I believe that this issue is not linked to the common black screen issue when trying to hang up the call), but with no effect. Everthing else on the phone works as it should. I did all the up…

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