i got my new Fairphone 2 yesterday. Yesterday evening and this morning it worked fine. About half an hour ago I turned it off and after i turned it on again, the screen just stayed black. It seems to boot, because it vibrates after pressing the power button. But the screen stays black. I also can’t put the phone in recovery mode.
It seems to react to the loud button but the screen is still black and i can’t see anything.
If the screen stays black all the time, vibration and LED still works and dismounting the screen and cleaning the connectors doesn’t help, then the screen is probably broken.
In that case contact support to get it replaced.
I’m closing this thread now as the title is confusing and we have better fitting topics for #blackscreen issues.
To determine which black-screen issue you have please use the following guide: