Screen seems broken on my FP3

Help Fairphone 3
1

Hi together.

I have an issue with my screen on my FP3. It is not working anymore. I disassembled the phone to take a closer look. At the bottom of the screen itself the glass part is not fixed to the “plastic” housing anymore and is “lifted up” by about half a millimeter.
Pushing this down at least doesn’t seem to help when operating the phone. But could this be the issue? Any ideas or suggestions besides a new screen?

Does this fall under warranty?

2

Hi

Unless you have somehow got it very wet, or some other user activity can be shown to have created the problem then it is under warranty for two years from the day you receive it.

Even cases, that deform etc., have a two year warranty.

Contact support\at/fairphone…com

3

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