Screen not turning on

[Incanus]

Welcome to the Fairphone community.

Did you possibly copy your Google account with all setting from your old phone? And did it have an always on display?
That was discussed her already.

I’ll search for the thread, wait a second.

Here it is:

New FP4 does not wake up display

I got the same Problem, my solution was to disable doze_always_on. You can check if its on with adb shell settings get secure doze_always_on and to disable adb shell settings put secure doze_always_on 0 I too did a restore from a backup (Pixel 3). I could not believe there is no other solution other than a factory reset so I invested some time. PS: or you could use the App and disable “Ambient Display” Hope this helps! greez n3utrino