Screen lock showing while being called

[Farnoosh_Farnia]

Hi,

Everytime someone calls me, I cannot see who’s the caller, because I have to unlock my screen first to see the info on my screen.
I have a FP5.
Anyone has a tip on how to change this?
Thanks!

[Volker]

There had been a similar problem for the Fairphone 3. You might at least try the solution for that case:

Black screen incoming call F3+

the Black Screen issue has been resolved (the screen stays black and no phone “answer” or “decline” option comes up): We cleared the phone app cache and data storage. I can now answer calls again when the phone is “asleep”. the Notifications button is set on “show notifications”.