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Screen disabled

Hi, when my battery is low (<15%) the screen doesn’t work some from times to times, or never works when I charge the fairphone 2 (I touch it, but nothing appear).
Could you please help me?
Thanks a lot

Salut, quand mon fairphone a moins de 15% de batterie ou quand il charge, l’écran ne répond plus : quand je le touche, rien ne se passe (mais avec les boutons du son je vois bien ce qui devrait apparaitre)
Vous sauriez pourquoi?
Merci d’avance

The screen not working while charging was already reported here. The other problem may be related.

Hi, thanks!
But when I plug my phone to my computer it’s crashing too… and I already tried many charger

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