Roaming does not work

[oekoniko]

Hi there,

have you solved your problem?

I’ve got the same issue on my FP2. My provider is the German O2 (formerly Base/Eplus) and when i was in France last week i couldnt roam (even if O2 told me i have 50Mb free roaming).

I clicked and accept “data roaming” in the option but i could go on the internet. Should i do something else? According to a few tutorials for Android, that should be enough…

Thanks in advance,
Nicolas.

[Stefan]

Just for reference: We are having another O2 card with problems, on a FP1 in Spain.

[Pimlico_Jones]

Hello,

Having the same problem with my FP2. I was in Ireland last month and roaming did not work, no signal at all (I am on giffgaff - using the 02 network). I am now in Jersey and it doesn’t work here too. Phone has never worked outside of England, which is an issue for me. My partner has an iPhone 6 and giffgaff works fine for her. Has this been an issue for anyone else and is there a fix?

[BeMiGro]

Does this guide help?

Troubleshooting Roaming Issues

This is a wiki post: if anything’s wrong or missing, please help improve the information here by clicking the green pencil icon at the top right of this post. #1: Using the phone abroad ##Problems No signal reception (i.e. the reception triangle is empty, or has a magnifying glass in it, or a cross): Note that you need be in range of network that is compatible with your phone and for which your provider has a roaming agreement. To check the networks in the country where you are compatible wi…

[Pimlico_Jones]

Thanks… That worked, I am so used to it being automatic. Thanks for the help!