Repair in the UK

[anon9989719]

Hi. I doubt you can get it repaired elsewhere but it worth thinking about the problem.

If the core module has the water sensitive markers showing ingress then Fairphone or more properly their goto repair centre Cordon with not attempt a repair, as it is will require a new main board.

Given the modularity issue dampness can get in, so being in pockets in rainy weather, or sealed pockets in the summer so the phone can’t breath ~ leaving on shelf in the kitchen etc.

Sadly you didn’t maybe ask for help before you sent it.

Here’s a topic/post about the water markers.

Rain water inside - what could be wrong?

Hi and welcome. Further to what @OldRoutard has said it can take days to dry well in a flow of air and ensure you dismantle the phone to get air around the modules and help dry the contacts. For the dampness indicators you will have to dismantle the phone to the point where you remove the screen and then see this post and two above it. hopefully you don’t see a red square. The top left in the top image is the red square in the bottom one. [image]

Read more in that topic and search for more such issues to get an idea of the problem you face.

I will also be in Bristol on 14th so could meet up.

However I don’t hold out much hope, it’s not like I have a spare core/main module. Main modules are the registered IMEI part of the phone that your call number is registered to.