Reintroducing: Fairphone's recycling program

Hi there,

I have a broken Fairphone 3 and thought to myself “A good opportunity to upgrade to the Fairphone 4 or 5”.
The Fairphone website says that I can still get €80 for my old Fairphone.

However, when I click on the “Get Started” link and enter my details, I only get €5, with the best settings €19.
https://fairphone.cadaoz.com/en/diag?device=01FAIPDM0002
Have I missed something here?

Welcome to the Fairphone community,

I guess you misunderstood the third point:

Is the rest of the phone (except the screen) faulty?

Try choosing ‘No’ :wink:

First, thanks to the answer. :slight_smile:
But the text on the website side says “In any condition”, so I’m a little bit confused.

Yes, in any condition, but depending on the condition the value changes.

Thanks for your answer.
The website has just been changed to say “up to 80 euros” and then that makes sense (even if it is a bit disappointing for me).

Hello! We are working on getting clear values for FP3 and 3+ specifically, once they are fixed we will update the page accordingly :slight_smile:

Hi all,

I’m looking to send my old fairphone 3 to the recycling program.
My fairphone 3 is unlocked with lineage os installed. Do I need to change the os before sending it in ? And lock the bootloader ?

Thanks for the replies

EDIT : I got news from support. Fairphones sent to the recycling program need to be on fairphone OS.
This can be done following theses instructions : https://support.fairphone.com/hc/en-us/articles/18896094650513-Installing-Fairphone-OS-Manually