Reintroducing: Fairphone's recycling program

Hi there,

I have a broken Fairphone 3 and thought to myself “A good opportunity to upgrade to the Fairphone 4 or 5”.
The Fairphone website says that I can still get €80 for my old Fairphone.

However, when I click on the “Get Started” link and enter my details, I only get €5, with the best settings €19.
https://fairphone.cadaoz.com/en/diag?device=01FAIPDM0002
Have I missed something here?

Welcome to the Fairphone community,

I guess you misunderstood the third point:

Is the rest of the phone (except the screen) faulty?

Try choosing ‘No’ :wink:

1 Like

First, thanks to the answer. :slight_smile:
But the text on the website side says “In any condition”, so I’m a little bit confused.

Yes, in any condition, but depending on the condition the value changes.

4 Likes

Thanks for your answer.
The website has just been changed to say “up to 80 euros” and then that makes sense (even if it is a bit disappointing for me).

Hello! We are working on getting clear values for FP3 and 3+ specifically, once they are fixed we will update the page accordingly :slight_smile:

7 Likes

Hi all,

I’m looking to send my old fairphone 3 to the recycling program.
My fairphone 3 is unlocked with lineage os installed. Do I need to change the os before sending it in ? And lock the bootloader ?

Thanks for the replies

EDIT : I got news from support. Fairphones sent to the recycling program need to be on fairphone OS.
This can be done following theses instructions : https://support.fairphone.com/hc/en-us/articles/18896094650513-Installing-Fairphone-OS-Manually