Random reboot, lock / unlock problem, call audio problem - have increased in frequency since Android 10

[anon9989719]

@OOG Sadly this may not be resolved with an update as the majority of users have no problems. So to try and get to the root of your problem it would be useful to know some detail.

1. Exact model of phone and build number
2. What network are you using
3. Does it happen when using wifi calling, what’sapp etc
4. Can you record voice using the built in recording device

There are two microphones have you tried each in multiple apps

You can test the microphones individually

On the Fairphone 3 there are Service tests available via Settings - System - Advanced - Developer options (how to enable them in Android is all over the internet) - Service Menu - Service tests.

There are topics that are more directly related to your microphone issues in calls:

Fairphone 3 microphone issues

I have tried the “66” self test and used the phone in various conditions and I am now quite convinced that this is not a direct hardware problem (like low mic gain), in some calls it is almost impossible for the other person to hear me, while in other situations it is perfect. I have not been able to discover any systematic behind this, but it appears to me that too many have mic problems and it must be dealt with!

Fairphone 3 microphone issues

Whenever I call somebody or record my voice with the Fairphone 3 the recorded voice is very silent and dull. It doesn’t matter if I talk to the bottom or top microphone, so I think it is a software issue. Does anybody else have this problem?