Connected to a charger or USB perhaps?
I occasionally got this with LineageOS 15.1 when connected to USB, but I see no pattern.
Not connected to anything the flashlight workaround worked everytime I tried.
No. You need to install 18.04.1.
Links for this downgrade are given here …
But as long as there’s no fix, the buyer would be affected once he/she upgrades to Android 7.