Price increase after log in

I just ordered the FP6, and I was a bit surprised about the process.
On the front page, the phone is advertised at 599€
If I check out a guest, that is still the case (see screen shot)
But then, when I log in, the price is suddenly up 20€ (see screen shot)

What is going on here?

VAT based on your country? Shipping somehow included in the Price?

Best is you contact Fairphone directly.

Both include VAT as is seen in the screenshots. The pre-vat prices goes up from 479.2 to 495.2. I’m writeing to support, but I wanted to hear if others had the same experience.

To get some info from other users I would add your country as this might have influence

Edit I just checked for Shipment to DE and a UPS shop and for me the price remains the same. I guess its connected to your country, currency, shipping, toll…

I set country to DK, but as is seen from the image this is before shipping.
What price is you seeing @yvmuell ?

I just tried a few countries (being logged out, but adapting the flag in the top right corner) and the price is indeed differing – 619 € for Denmark, Sweden, Finland, 649 € for Norway. I would guess this might indeed factor in things like VAT, exchange rate etc. (OK, exchange rate does not apply for Finland … :blush: )

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I see the price 599 plus shipping as endprice

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Were you logged in and have free shipment?

Dont get your question?

And I think Urs and I tested quite a bit to confirm its rather country, currency etc related than a general issue or tied to an account

I thought of the keep club.

No, I did not get free shipment. On the next page, 6.95€ was added in shipment. I did get to apply my 100 keep club points to get 10€ off, though :smile:

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Based on the Fairphone Q&A [0], prices shouldn’t differ within the EU even if the VAT rate is different. So this seems like a matter for customer support/sales indeed!

[0] https://support.fairphone.com/hc/en-us/articles/115001825643-How-much-tax-is-Applied-to-Fairphone-Products

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I’ve filed a support issue. Waiting for them to get back to me.

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Thats a danish company maybe order their?
https://www.proshop.dk/?s=Fairphone

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