Power recharging problem

Help Fairphone 3
1

Hi,

I’m new here.

I have bought a fp3 a few weeks ago and I have already disabled the warranty by letting it drop in a small water spot on the street two times while he was raining a lot. :frowning:

Anyway… I be both times directl disassemble it totally to clean the water inside the phone.
Unfortunately this time it seems that a part is damaged even if the exposure to water was only a few dozens of minutes.
My phone is not recharging correctly anymore. To be sure that it s charging i m obligated to switch it off completely.
I don’t have any boot loop,
The led is working correctly no matter I switch it off or not.
It is just the speed of charging which stagnates if I don’t turn it off.
So I m not sure if I should replace the battery or the power bottom module .

Any ideas?

Thanks in advance

2

Please take a look at the #waterwiki.

Another source of information could be the iFixIT homepage:

You should find further info on how to treat this case there.
Especially: Don’t turn it on too soon.

If something is damaged and you want to find out, which module is broken, you could try contacting one of the fantastic #fairphoneangels. They could help locate the source by testing with modules known to work.

3 Likes
3

Yeah then I need to contact a fairphone angel because I ve done all that. That’s how I know about the boot loop etc

1 Like
4

Just so you know, does the fairphone angels respond rapidly in general? I m always wondering if my mails goes through or goes to the spam.

5

Never contacted one myself, but they’re all normal people that kindly spend some time to help others having problems. It also depends on the angel you contacted and whether he/she is very active or not.
So I think you should wait a bit more and ask again if you don’t have an answer in a week or so.

3 Likes
6

Okey thanks I wanted to Know what is a normal time before I ask again. I don’t want to disturb people more than I should so… Yeah. Thanks for the answer. :grinning:

7

So the fairphone angel from Antwerpen are not responding until now.
So I ve replace the battery but I have still a bootloop when the phone is switched off. So I guess it’s the power bottom module then ?

8

Perhaps you can PM them on the forum (@BogersAsset @danielsjohan), but they don’t seem to have been active lately.
I would wait a little more.

Probably. But it may be the core module as well.

9

It doesn’t do a bootloop when I switch it on

10

What’s the policy about returning fairphone to your carrier if you have bought it from them?

11

I think I can confirm that the Antwerp team is inactive

12

The two contacts mentioned have not been online and posting for over half a year.