Post repair warranty?

I know that I am grasping at straws, but anyways:

My microphone on my FP2 got broken somehow. I eventually understood that I had no choice but to replace the bottom module. I ordered a new one and replaced it successfully. Only now did I realize that my warranty is probably still valid.

Is it possible to claim warranty -after- replacing the faulty part? The new bottom module was only €25 and I was ordering the camera and top module upgrades anyway, but I would obviously be very happy to claim warranty if possible.

Thanks,

Since this is a Community forum with Volunteers mainly not from Fairphone, instead of asking here please send a request to support team or call them: Regard https://support.fairphone.com/hc/en-us.

2 Likes

What @Amber sais.

Answering your question anyways: Afaik it is possible to get a refund for a baught module that could havw been replaced, but it’s more work this way around and will probably take a while since support is overwhelmed anyway.

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