📊 POLL: How satisfied or unsatisfied are you with your FP3 or FP3+?

AFAIK, the FP1 had a Mediatek chip, and they never managed to upgrade it, because Mediatek seems even more closed source than Qualcomm and picky about their code, and that would also mean much less support for custom ROMs. So no, please not Mediatek.

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Strongly seconded.

Apart from the very negative Fairphone 1 Android upgrade experience caused mainly by Mediatek, people perhaps interested in this aspect should ask themselves why Fairphone (kind of) competitor SHIFT promises support to Custom ROM communities for their 6mq phone, but not for their 5me/ 6m phones … spot the difference :wink: .
By the way, having their 5me/ 6m shipped with Android 8.0, thanks to Mediatek they are stuck at 8.1 according to their own support.
And a LineageOS 15.1 try for the 5me/ 6m went into trouble shortly after its start and looks abandoned for a while now (see here).

(I personally don’t care much about the Android version number as long as everything I need works and I get security updates, so nothing wrong with 8.1 in my book until Google stops supporting it.)

In Qualcomm land …

Fairphone shipped the Fairphone 2 with Android 5, did an upgrade to 6 … (with that, Qualcomm stopped support for the SoC) … managed to do a Google certified upgrade to 7 anyway, apparently manage to do a Google certified upgrade to 9 (release candidate stage currently).
While official (in their terms) LineageOS for the Fairphone 2 went from Android 7 to 8 to 9 to 10 currently, preparing the release of 11.

The Fairphone 3 got /e/, a LineageOS based Custom ROM, reasonably quickly after the phone’s release, with the e foundation behind it and Fairphone even setting up an official partnership. Official LineageOS followed.
/e/ and LineageOS were made compatible to the Fairphone 3+ quickly, too.

You are using a Custom ROM yourself.
It’s in your own interest Fairphone stay with feasible SoC choices regarding that.

Open hardware would be nice someday in the future, though.

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Hi, i woud like to state that my New fp3 has a tremendously good performing battery. Three day in a row is exceptional for smartphones.?!

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Standby is very good. I charge the battery every day at 50-60%, so one full charge cycle in two days. Charging at below 20% is making the battery age quicker, 50% is the sweet spot.

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Phone is not working realiably. WLAN is disconnected frequently, Not happy at all. Customer Service is bad and not really helpful. Trying to solve my WLAN problem since November 2020, bought it October 2020. So, it did not work from the beginning. Too bad, concept is good, but technology not. Looking for a new phone now, cannot recommend the product.

Regarding that issue, have you created or answered a topic on that issue responding here would be off topic.

Basic stuff like doing a phone call still not working without headset, after 6 month. Support case have most of all been waiste of time. If you need a reliable phone, FP3+ is not for you.

I have contacted your service several times and did not get any solution only questions and questions. I answered all but no response to solve the problem. It still exists and I am really unhappy. I was planning to introduce the phone as a standard in our company but this is currently not possible.

Hi

I hope you realise this is not ‘my’ service. This forum is just for users to share ideas. Your only recourse to resolving the problem is to return the phone if official support cannot help you via emails.

You may find help with the Wireless Lan here, but it would be a good place to start if you created your own topic as I indicated in my previous post. This is not the topic to resolve issues.

So
a) read up on similar issues and respond there not here

b) start a new topic if those topics do not address the issue.

c) If you have contacted support@fairphone.com and they have been unable to help then ask them to send you a return label and ask them to fix it… This forum is not the Fairphone company

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This topic was automatically closed 180 days after the last reply.

With 200 votes surpassed both here (204 votes right now) and in a German language FB group (private group; 200 votes), the current percentages are (first % here, second % over there):

Forum grade FB
35.29 % (72) very satisfied 51.5 % (103)
42.65 % (87) satisfied 39.5 % (79)
5.88 % (12) neutral 1 % (2)
11.76 % (24) unsatisfied 7 % (14)
4.41 % (9) very unsatisfied 1 % (2)

Update (19 June 2022 | 222 / 220 votes):

Forum grade FB
35.14 % (78) very satisfied 52.73 % (116)
43.24 % (96) satisfied 37.27 % (82)
5.86 % (13) neutral 0.91 % (2)
11.71 % (26) unsatisfied 8.18 % (18)
4.05 % (9) very unsatisfied 0.91 % (2)
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For those who sometimes query the difference in detail of the FP3 from the FP3+ here is the data

FP3_vs_FP3_Plus_v1.3b.pdf (576.6 KB)

Before the fingerprint desaster I would have said “very satisfied”… with it I go to neutral.

1 Like