Photo Unreachable

[Ingo]

There is even a second other thread with a similar problem, but also no solution there

How to get access to the photos on the FP2 from a windows PC?

Hi there. I connected my Fairphone 2 to my Windows 7 PC and just want to access the photos on it but the folders where they are supposed to be are shown empty. I tried the connection types data transfer (MTP) and photo transfer (PTP) but I had the same problem in both cases. I’m actually not sure in which folder they are saved but the folders Pictures, DCIM and storage are empty. However, I have access to the files in the Download folder. How can I make it work?