(Original/regular) Cover issues (deformed, splits, cracks) (see first post)

[Stefan]

@Jennifer_Acelas

case split by the volume button. I don’t want to pay for another one as expensive. At times I get really frustrated with this phone and I have buyers regret. I hate how it freezes when I use it when it is charging. I find it difficult to talk to people as it often hangs up, puts on hold without me doing anything!

Most of the problems you are describing have solutions. Please use the forum search above (the little magnifying glass) and you’ll surely be able to solve most of the issues.

As for the broken cover: This is on warranty and Fairphone will replace the case for free. You have to contact them via support.

PS.: Okay, I see you don’t have a FP1, but a FP2… I get confused with the change of colour of the #fairphone2help and #fairphone-help categories… Moving this post and yours.