Hi, I ordered a fairphone 2 about 3 weeks ago, or, I think I did.
I live in Denmark, and the payment led me through Nets payment. The last screen I got was a load screen after I made the final acceptance of the payment. I left it to load about 15 minutes before I closed the browser window.
I hurried into my account to see what happened, and my order is listed as pending…what does that mean? Did my order go through, cause I haven’t received any confirmation mail, or is there some crucial step I need to make before the order goes through?
I’ve already made a support ticket, but as far as I can see, I shouldn’t expect an answer in the near future. It’s a bit frustrating, since I have an old, very unreliable phone, and I’d like to buy a fairphone as my next phone. But if I can’t get a fairphone very soon, then I’ll have to get another phone instead since I can’t continure with the old phone. 
