Often not receiving calls; callers hear busy signal

I have the same annoying problem and I know another Fairphone user who has the same problem, too.

  • calling others: no problems
  • email/whatsup/appsstore,…: no problems
  • using Firefox: no problems
  • provider: enough money, etc.: no problems
    -Calling me: impossible

I changed my SIM card to another mobile phone - no problems with receiving calls. Thus: it’s a Fairphone problem!
BTW: when I put my SIM card in slot 2 of my Fairphone, the card is not even activated.

How did you solve it?