Odd Behavior with memory space

Help Fairphone 3
1

My brand new fairphone (received it last month) has a weird behavior with the memory space. In the settings it says there’s 5go out of 64g of space left, but when i try to take a picture i have the message “there is no storage space left”.
Is this normal?

Thank you for your help, i’m new at this.

2

Welcome to the Fairphone Community :slight_smile:

Three quick thoughts:

  • Is Fairphone OS on your FP3 up to date? Check Settings > About Phone > Build number to find out
  • Have you inserted an SD card in your FP3? If yes, it might be formatted in an unfortunate way.
  • Only 5 GB out of 64 GB left after just one month is, honestly said, extraordinary (never heard of one filling the storage so quickly). I would strongly advise you to free up space, ideally so that 20% of the storage stays free.
4 Likes
3

Ok, my Bad i realized i just messed up the music files upload and some files are duplicated… I’ll clean it up, sorry for wasting your Time.

4 Likes
4

Hi

Yes below 4GB is a problem even 6GB can give a warning.

Best to get an SD card and format it as Portable or format it as FAT32 on a PC and transfer you music before you insert it in the phone if you like.

Note: Data on the phone’s 64GB and any on an SD card formatted as Internal is encrypted. If you get a serious problem with the phone and|or you have to factory reset you will loose all the data on both. Hence always format as Portable and keep your personal data there.

5

Thank you very much for your help !

6

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.