To clarify, I’m not angry, and still wish FP the best. I am, however, sad and disillusioned…
To answer your question, I did try to clarify this with the FP team. Even before I found the PC magazine article.
First, I posted to the forums, to see if anyone out there had heard any news:
Then, soon after, my phone’s battery started to die. I could no longer wait for the FP, so I posted again to see if anyone had suggestions for the “next best” option:
Finally, I submitted a support ticket on Feb. 9th (more than 15 business days ago), asking for either (a) the status of a U.S. Fairphone, or (b) a rough timeline for when the community would be updated. I still have not received a response (yet another reason to be sad and disillusioned), not even one saying they were sorry but could not give out this info yet.
So, yes, I have done what I believe to be a fair investigation of the issue before posting about my disappointment…