No sound 50+% of the time in calls, until reboot

[anon9989719]

@Bas_tien

In any case, do contact the support, and write them over and over about wanting to get refund or return your phone for repair. They cannot refuse that, as long as you have already done “reasonable” troubleshooting, which I think you did with your lasts posts.

@teider

I’m concerned the above quote is a bit awry, and given the authors experience, as posted elsewhere, to which they privided link(s) I am at not in agreement with the advice.

Fairphone won’t accept what users here thinks is ‘reasonable’ they will probably ask you do tests and send screenshots of the build etc.

But further as @Bas_tien stated this post is different from your issue, i will see if i can find a link to something more akin to your issue, though it may be no more helpful.

So yes, put in an official support, if this continues for a week or two, but only once, please

Microphone not working properly

Well if it works fine using data over a mobile service provider you are using a different radio system in the phone. If it doesn’t work well with the wifi then it must be one of a) the signal provided b) a faulty the wifi radio in the phone c) some physical connection between parts ~ which I doubt or d) poor software interface interface between the wifi chip and the audio hardware system on the phone. If audio works using mobile transmission then you can rule out the actual audio hardware.

I haven’t the patience to read all 212 posts to see what you have done to resolve the issue, so It may well be a useful idea to start another topic with a more specific title relating to your issue.