New version of Fairphone shop website

I think that ahead of the FP5 launch, the website for the shop had something of a revamp.
The most glaring issue is the Spare parts category, we can’t filter by product like we used to :pensive:

What do you think? Can we send feedback to ask for the filter-by-product?


You can send requests for everything. However I’m not sure the re-construction is finalized this is already ongoig since some time


True, it looks much better. But the URLs in the Fairbuds app are broken since the change. I guess I’ll have to contactsupport and notify them since this is already like this for almost 2 weeks (maybe longer, I didn’t have the app before).

Edit: done, contacted support about this.


I agree, it’s totally dysfunctional, it’s definitly optimized for new shiny products, not for spare parts (no filter for model of spare parts, no mail reminder if parts are back in stock). I doubt that they’ll add more features, cause it’s not their shop system, it’s an external ERP system like odoo or something else.

The “filter” for spare parts exist.
But not for model, so you have to navigate.

That’s not a filter, it’s a shop category. What I meant was the old shop filter in the spare parts category to select the Fairphone model, then it was easy to find the specific spare part.

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i just found out yesterday or so, that apparently the account / shop authentication has been technically modified from its previous state over to maybe some external auth provider (password etc get submitted in browser to some subdomain / url with or so it showed)

i find unannounced and unexplained changes on this level very confusing and dangerous for the user.

i would welcome it if the fairphone company could explain such proceedings and sudden changes especially on the security layers etc. thanks.

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