My password does not work

Please help! Suddenly this morning I cannot get into my phone. I am definitely using the correct password. It does NOT give me an error message or tell me that the password is wrong - it simply flashes through almost to open then goes back to the password screen. Everything else looks normal. Please help - really need my phone for work today and no idea what to do next!
PS Would really really appreciate a response soon! Thank you

Are you talking about the screen lock, the SIM pin or something else?

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It could be that the screen is not reacting (which I also have sometimes). The solution is to reboot the phone via pressing the power button for a long time (15 seconds); after the reboot, the screen should react again.

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