I recently baught a new fairphone and was using it for about a day and noticed suddenly it was off and would not turn on. I did not get any low power notifications and it shouldnt have been on long enough today to die. Holding the power button has zero reaction, it does not attempt to start or warn …

Put your phone on the charger and leave it at least for 2 hours on the charger. Then try again to start your phone.

Hi and welcome to the community forum. Assuming that this is not just a discharged battery (I would recommend never letting it discharge below 5% and in normal times try to keep the battery charged between 20% and 80% …) … In a case like this your first action should be to report the problem to of…

Have you ever removed and reinserted the battery?

[image] OldRoutard: Also make sure that you register your phone so as to benefit from extended warranty in the future. Thanks for the reminder. In fact, I forgot about it. I have just made up for it now. :+1:

Ive tried charging it for a good few hours without making any progress

Unfortunately, i live in the united states so there are no fairphone angels anywhere remotely near me. The second issue is because i live in the US, i had to buy my phone from murena, however, because i did not want a de-googled phone, i flashed the original fairphone 4 os back on (seemingly succes…

You are sure that OEM unlocking is disabled, so did you try to unlock the bootloader? You might have bricked it, however when this happens Murena should have ways to fix this, Fairphone bills approx 50€ for this. So def contact Murena

[image] Caribbeancat64: did i somehow brick my new $600 phone Expert required here. Yes, I should have thought of that when you mentioned seeing the splash screen. I think you should get in touch with Fairphone support, even if you bought the device from Murena. It’s just possible they may h…