I have a refurbished phone and everything was working fine but lately multiple problems occurred. The first problem I noticed was total unresponsiveness. Randomly, when playing games, the phone just freezes and does not respond to anything, not even the power button. The only way to fix this state …

At least two if not all of these issues could be caused by an old SIM card. First thing I’d try is getting replacements for both. Until you find a fix try pressing the power button for 10+ seconds if the phone is stuck. This is more gentle to the device and the battery than taking the battery out. …

I have also been having similar problems with my Fairphone 2. I have a 24-month contract with this phone since 11/18. It has been only 10 months and its function is very limited. The bottom module has a problem where the microphone seems disconnected. To have a phone conversation I had to squeeze…

[image] Yue_Ang: However, I would like to know whether these issues can be fixed ASAP. [image] gb de pencil2 Installing the Fairphone 2 from scratch in case of failure / Komplette Neuinstallation des Fairphone 2 im Fehlerfall Guides Updates could go wrong, upgrades …

[image] paulakreuzer: At least two if not all of these issues could be caused by an old SIM card. First thing I’d try is getting replacements for both. Thanks, I have replaced the first SIM recently but I will replace the other one also. But how could this happen so suddenly. How can a SIM …

I have replaced the SIM but it did not help. I also switched the SIMs to see if it could be a mechanical problem with the SIM bay. Randomly one or both SIMs lose the connection to the provider.[Fairphone_NoConnection] Another problem arose recently. I think the bottom module broke again because t…

Multiple problems lately

Help Fairphone 2

AnotherElk September 13, 2019, 8:49pm 4