Bonjour Nicolas,
Je te comprends très bien, j’ai eu moi même à gérer pas mal de galères avec le FP2 et c’est un peu décourageant.
Ceci étant dit, un point positif : j’ai reçu le module de remplacement 3 jours seulement après avoir signalé le problème et la réparation a été très simple à réaliser. Maintenant tout est rentré dans l’ordre.
Bon courage.
Nicolas
same problem here. It started a couple of weeks ago. I found a way to live with the FP2 and then this came. Now I have to wait several weeks until I get a bottom module. They are not manufacturing at the moment they told me. Until then I cannot use this phone for anything except texting. Great…
same problem here. It started a couple of weeks ago. I found a way to live with the FP2 and then this came. Now I have to wait several weeks until I get a bottom module. They are not manufacturing at the moment they told me. Until then I cannot use this phone for anything except texting. Great…
that is so true. this is not subjective my friend. it’s an obvious fact. I totally lost my faith in fairphone, seriously
Just chiming in: my phone too has microphone issues. Three days ago it simply didn’t work (checkup, skype test call, actual calls), so contacted support to request a new module.
Yesterday night tool I noticed when using the checkup tool that the microphone kind of worked again… but only if my (Palm, so CE certified) USB charger isn’t plugged in. As soon as I plugged it in there was nothing but noise on the line. Could this imply there might be some interference problems in the module?
What a pity! My FP2 is charging very unreliably now and the charging status changes when I push the plugged in micro USB plug. I think the micro USB port is worn out, and I need a new bottom module, too.
Did they mention when we can expect new bottom modules in the shop?
I think I’ll rather request a bottom module at our marketplace than to wait “several weeks” until I can use my FP2 again.
Yepp, indeed a pity! Nope they didn’t say any time. Thanks for the marketplace link. Didn’t know about that 
I think my mic has also stopped working. Sometimes it’s fine, other times people aren’t hear me when I make calls 
So many issues
My primary mic didn’t work either. I only could make calls when I put the speakers on. Called support on Tuesday, received a bottom module today for free (I live in Belgium), and installed it. All works fine now. My phone was still in guarantee as I received it in February 2016.
Support keeps a few modules for them, so that they can help people.
Must say, received great support twice already!
Fairphone replaced my microphone module and everything was fine after that.
I have the same problem everybody have with the microphone. And i also have problems with charging the phone.
I sent a email to fairphone, and they said they would replace the module. So i was pleased. But the thing never showed up, so i emailed them again. And the answer i got was that they didnt have any left and was waiting for new ones
So it is really annoying to now read on the forum that some have gotten new modules.
I talk to them in early desember.
@Simon_Thuthu
Exactly what I have experienced as well. I had the first problems with calls in late November. Wrote them in early December. Everytime I ask how long it would take I get a reply a couple of days later that say’s something like “We are sorry but we ask for more patience” and “we will send you the bottom module as soon as we get it”. Going on for weeks now. I’m losing my faith…again…
I am waiting since October for my new module.
Hope they get some new soon.
Hey there,
really strange that you had to wait so long - I reported my microphone module broken on 6th of December, got the reply that there currently were none available on 7th, and on 15th was notified that there were again modules available, and it got shipped and arrived a few days later!
I did file a report via https://fairphone.zendesk.com/, did you do too?
Yes, i also used this way
Maybe they forgot me. I will send a reminder.
I had the same problem after letting my FP2 drop accidentially. I just tapped it hard where you normally connect the charging cable and it worked again 
After my new mail I got the new module 4 days later
Same here.
Probably got new ones in stock
I’ve replaced my bottom module twice now due to this problem. The primary microphone is currently working again but since I replaced the bottom module again yesterday the sound has stopped working (so no sound for alarms/videos/speakerphone/etc unless I plug in a hands-free or headphones). Going to start/join another topic although seems like they could be connected.
hi everybody,
i have maybe a similar problem. since 4 days my speaker stopped working without any reason (i could see
with headphone i can talk to somebody, without people on the other side don’t hear me.
Listening works perfect.
As much as i like listening to people… i would also appreciate it to be able to talk and be listened
so if anybody knows one or more solutions , let me know!