Hey there! Since few days I have a problem while calling somebody or getting phone calls. Sometimes the microphone doesn’t work. That’s really annoying cause I never know if it will work or not. Anybody got the same problems?
If your Fairphone runs the latest Fairphone OS 1.9.3 (or Fairphone Open OS 16.11), you should find Checkup in Settings > Maintenance (Einstellungen > Wartung > Checkup). If the microphone test confirms your problem, you could open your Fairphone and carefully clean the bottom module. If your problems persist, contact Fairphone Support.
Thats, I tried it and the first 20 sek it doesn’t work and then suddenly works. So next I will try cleaning the microphone-modul
I’ve found that my microphone only works when loudspeaker is on… Strange, no? Although I do need to update the OS
There are two microphones in the Fairphone 2 (as in most other phones these days). Roughly speaking*, one is used during calls, and the other is used during conference calls and for recording audio on videos. There may be a hardware defect in your bottom module - this would only affect one of the microphones. Checkup may help diagnose this, or see below for manual instructions.
(*for noise cancelling the secondary microphone is used in parallel with the primary microphone)
I am having the same problems. It used to be irregular but for several weeks it is constant. And it reboots whenever it wants. I can only use the loudspeaker when I get a call. I used to have another window pop up whenever I called someone, and now it reboots during calls.
Sounds like your bottom module, where the first mic sits, may be faulty.
Have a look at this:
You may also be able to check your mic with this:
In case your mic is dead, contact support for a replacement.
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