Hi,
I have just received an e-mail announcing A14:
Unfortunately, this seems to refer exclusively to FP5 (as was to be expected). However, this is not clear from the email.
I have an FP4 registered with FP, so why are they sending such an email to customers that is not relevant to me at all and that doesn’t mention that this only applies to one (other) product?
EDIT: Translated original post to English
I’ve also got an email about Android 14, with the fitter suggesting I’ve bought a Fairphone 5. However I’ve not bought a Fairphone 5. I’ve bought most of the previous versions but haven’t found the need to upgrade yet, so am still on the Fairphone 4.
For me it’s the same. I have a FP4 registered and also got this email (in Dutch)
Same here in terms of having a FP4 and yet getting this email. Will the Android 14 update be available to FP4 users? It doesn’t show up yet.
Well I read, it is planned for September 24
According to Android 14 is here. Here’s what’s changed.:
The latest update comes with a security patch level from July 5th, 2024, and will start rolling out to Fairphone 5 users shortly. And if you’re using a Fairphone 4, we haven’t forgotten about you. Expect to hear from us by mid-September.
So it seems like the email was sent to FP4 customers by mistake. Apparently, patience is a virtue.
Also, the email mentioned “Software Update” in settings (see the screenshot), but in Android 13 there’s no such section in settings, although there is a “System update” section.
Same here. I saw the FP5 upgrade posts so I knew it was coming but thought they’d just mucked up their marketing…I guess we will have to wait to September to moan about the upgrade breaking something on our FP4s 
Maybe another instance of
or they did the Time Warp?
Same here. I guess that was a mistake of someone who sent the email.
The email has caused quite some confusion for my aunt, who also uses FP4.
Adding insult to injury, I just received an e-mail from Fairphone saying that Android 14 is now available for my phone. In the small print at the bottom of the e-mail it reads “you receive these e-mails because you purchased a Fairphone 5”. One minor detail though: I’ve never purchased one of those. I’ve had my Fairphone 4 for 2.5 years and have no intention of replacing it.
Perhaps an “AI” determined otherwise 
.
A post was merged into an existing topic: Android 14 is here. Here’s what’s changed - FP5.UT20.B.041.20240624
I may have stable-diffused a Fairphone 5. Which is a bit like manifesting one, I can see how the mailer-bots were confused.
Mind you, originally my post/complaint (…com-post?) was posted in the “FP needs more security updates” thread - which puts the adding-insult-to-injury remark in a bit more context. However, rather unhelpfully my post was taken out of context and merged into this thread instead.
I also recieved a couple days ago a mail about A14, with a “You receive this email because you bought a Fairphone 5” headline. I did not buy a FP5…
Well, their database seems a little confused. 
Strange. 
In my case it clearly states that I got it because I signed up for the newsletter.
(I don’t own a FP5, either).
I did not sign up for a newsletter AFAIK (and didn’t notice receiving any so far, unless they are really rare and far inbetween).
Also, the email is very specific:
You receive this email because you bought a Fairphone 5.
[…]
We couldn’t be happier to announce the roll-out of Android 14 for your Fairphone.
(Emphasis mine)
For the record, I only ever bought one FP4, so it can’t be that they assume I had also bought the latest model as usual.
The only other explanation is that this was a very clumsy general notification about a general A14 deployment, but so far I didn’t see any sign of any kind of update for my FP4. (Security updates would be real nice BTW.)
Yes that is the same in my case:
Je ontvangt deze e-mails omdat je hebt aangemeld voor de teasercampagne op onze website. Wil je veranderen hoe je deze e-mails ontvangt? Je kunt de taal van de e-mails wijzigen, je e-mailvoorkeuren bijwerken of afmelden.
or translated:
You are receiving these emails because you signed up for the teaser campaign on our website. Want to change how you receive these emails? You can change the language of the emails, update your email preferences or unsubscribe.
Aha! 
It’s not the same email I received.
In mine there was no mention about signing up for a teaser campaign, mine says:
You receive this email because you bought a Fairphone 5. Do you want to change how you receive these emails?
So, definitely a confusion about what kind of FP I have.
yeah, it said that it was because of me having purchased the 5, too. the only Fairphone I’ve bought is the 4, and it’s been happily running Android 14 with CalyxOS for a while now…
I have received this email as well, and after that, the email where they apologize for the mistake, no worries, i can understand that, but it has been months since that one.
Really it feels like i am abandoned, like, heh, you loser, buy a fp5 to get them. This is not a Fair politics, it is business after all. I learned to live with the bulky and heavy feeling, with the bad kind of display which will never wake on the tap, with the awful sound(yeah right, crystal clear for the high sounds like the cheapest speakers) I do like the idea of the possibility to change stuff easily, but guess what, my old oneplus 6T is being used by my wife, how many years later? 6-7? And they give me the same amount of time, worth it? In my opinion no, and that one is lighter, more qualitative and more powerful if not mistaking, but definitely not worse. Screw it. Sorry, I am a recycling electronics guy, but this is not what i have expected!
