I have read some messages about the poor support provided by FP. I ordered a new battery at the end of July, reported delivered on August 2 - but it was to the wrong address that FP had given to UPS despite the correct address on the invoice. I sent the details to ‘friendly’ support team on August 4. It’s impossible to get an update. It’s impossible to actually speak to someone. I can’t get an update. I need that battery as I will be travelling.
But this poor support from FP is deeply disappointing. An ethical company should also treat it’s customers and clients ethically.
Paul