Issue Connection Fairphone 5 XREAL Air 2 Pro

Help Fairphone 5
1

Hello everyone,

I have a problem between my Fairphone 5 and my XREAL Air 2 Pro. When I connect the glasses directly, I no longer get a picture. At the beginning it worked. Also:

  • there is sound coming out of the glasses
  • They work with the Beamer Pro, my wife’s Fairphone 4 and other phones.
  • When I plug the glasses in, I can dim the lenses.
  • black screen

I can’t get any further. I have been trying for six months to find a solution via the useless fairphone support. I waited weeks and months for answers and was always put off with “Ask the community”.

Can anyone help? Thank you!

For reasons of sustainability, we have always opted for Fairphone for the last 5 years. But that was it for me now.

2

Have you seen those topics?

3

Yes, but no success.

4

Those topics are the Same. The Second one is Just a reference

5

And its a different model. I have a newer one Without on/Off button